BSB30115 Certificate III in Business

 

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This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice to support a team.

There are no entry requirements for this qualification, however the preferred pathways for candidates considering this qualification include:

  • BSB20115 Certificate II in Business or other relevant qualification

OR

  • with vocational experience assisting in a range of support roles without a formal business qualification.
 

Job Roles:

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Customer Service Advisor
  • Data Entry Operator
  • General Clerk
  • Payroll Officer
  • Typist
  • Word Processing Operator

In order to gain the certificate, 12 units must be completed for this qualification, 1 compulsory units and 11 elective units. This course is offered over 12 months.

This course is delivered via blended model which includes;

  • Online Delivery, with Trainers/Assessors being available Monday – Friday between 8:30am – 4:30pm through email and/or telephone
  • Office/business workplace, or for students whom do not have access to office/business workplace, D P training offers business/office classroom simulated environment at D P Training’s Bowen Hills premises

Course structure - BSB30115 Certificate iii in busines:

In order to gain the certificate, 12 units must be completed for this qualification, 1 Core unit
and 11 Electives

Unit Code

Unit Name

Core/Elective

BSBWHS302

Apply knowledge of WHS legislation in the workplace

Core

BSBCMM301

Process customer complaints

Elective

BSBCUS301

Deliver and monitor a service to customers

Elective

BSBDIV301

Work effectively with diversity

Elective

BSBFLM309

Support continuous improvement systems and processes

Elective

BSBINM301

Organise workplace information

Elective

BSBADM311

Maintain business resources

Elective

BSBWOR301

Organise personal work priorities and development

Elective

BSBWRT301

Write simple documents

Elective

BSBFLM303

Contribute to effective workplace relationships

Elective

BSBINM302

Utilise a knowledge management system

Elective

BSBPRO301

Recommend products and services

Elective

# Students are required to complete all units listed. The course is expected to be completed in a maximum of
twelve months. To attain the certificate all assessments and office/business workplace environment hours are required to be completed. Students will be provided with all the Student Learning and Assessment materials for each unit of competency required to complete the course.

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COURSE ENTRY REQUIREMENTS

  • be over 15 years of age, whom have finished or left secondary school
  • undertake a Language, Literacy and Numeracy (LLN) Skills Indicator assessment questionnaire
  • have technological skills to undertake computer/online work and have
  • access to a computer and software with the following minimum specifications
    • Microsoft Windows XP, or later, or Mac OS X or above; Microsoft Office or equivalent and Adobe Acrobat Reader/Adobe Flash Player and up to date internet browser

ENROLMENT REQUIREMENTS

  • Photo Identification (Drivers Licence or Passport)
  • All Completed forms from the enrolment pack
  • Unique Student Identification Number (USI)
  • Completed Language, Literacy and Numeracy Skills Indicator
  • Ability to complete office/workplace hours, or classroom office simulation at D P Training, Bowen Hills premises
 

LOCATIONS

  • Cairns/Atherton
  • Sunshine Coast
  • Brisbane (office/workplace simulation available only in Brisbane)
  • Gold Coast

FEES

*Full Fee for Service Program Fee: $1980

or

*Fee for Service Assessment ONLY (RPL): $1500

or

Funded via Investing in Skills - Certificate 3 Guarantee, a Queensland Government Initiative

Please refer to https://www.dptraining.com.au/userfiles/file/c3g%2Dfactsheet%2Dstudent(1).pdf

And for student contribution fees - https://www.dptraining.com.au/individual-funding-available

**Concessional co-contribution fee - $65; or non-concessional co-contribution fee - $95

 

*For full fee and fee for service Assessment ONLY (RPL) deposit and payment options, please refer to Fees policy and procedure in Student handbook – https://www.dptraining.com.au

**For co-contribution eligibility and payment requirements, please refer to Fees policy and procedure in Student handbook - https://www.dptraining.com.au

You may be eligible for subsidised training

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