CHC33015 Certificate III in individual support - disability

* Eligibility criteria applies. Funded by the QLD Government Certificate III Guarantee Programme

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The Cert 3 Individual Support qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs.  Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.                               

To achieve this qualification, the candidate must have completed at least 120 hours of work experience.


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Occupational titles may include:

  • Accommodation support worker
  • Field officer
  • Assistant in nursing
  • Home care assistant
  • Care assistant
  • In-home respite care worker
  • Client assistant
  • Nursing assistant*
  • Community access coordinator
  • Personal care assistant
  • Community care worker
  • Personal care giver
  • Community house worker
  • Personal care worker
  • Community support worker
  • Residential aide
  • Disability service officer
  • Residential care officer
  • Disability support officer
  • Residential care support worker
  • Disability support worker
  • School support officer (working with children with disabilities)
  • Family support worker
  • Support worker


In order to gain the certificate, 13 units must be completed for this qualification, 7 compulsory units and 6 elective units.

The compulsory units include:

  • CHCCCS015 - Provide individualised support
  • CHCCCS023 - Support independence and well being
  • CHCCOM005 - Communicate and work in health or community services
  • CHCDIV001 - Work with diverse people
  • CHCLEG001 - Work legally and ethically
  • HLTAAP001 - Recognise healthy body systems
  • HLTWHS002 - Follow safe work practices for direct client care

The course content has been specifically designed to incorporate adult learning principles, so that our students can obtain a nationally recognised qualification and gain all the theory and practical knowledge required to gain a career in this field!

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Our course program includes:

1) Classroom based training:
classroom attendance – “Face to Face” - training with industry qualified trainers. This is of great assistance for those who wish to build up confidence, learn from trainers experienced in the industry and brush up their studying skills.

2) On the job training :

Practical workplace training through a Vocational Placement is the focus of our course program. This practical approach to learning will prepare our students to ease into 120 hours of on the job training required to gain the qualification.

Our Training Organisation will support students to organise the vocational placement - work experience with an accredited care provider. It can be an aged care facility, health care, disability or community based service provider.

Vocational placement is structured workplace learning, a training plan is developed to support your requirements of tasks to complete during your placement. These tasks support you to prepare for the workforce. Vocational Placement is an important part of the program that has been designed for students to apply the theoretical knowledge gained in the classroom to a practical level in a workplace environment.


The Community Services and Health Industry has become the largest employer in Australia. The need for qualified staff is at critical levels and will continue to increase in demand in the coming years.

Many of our past students were offered work by their work experience employers before the completion of their training, for others - the experience gained supports their applications for equivalent positions in the industry.


Upon completion of the Certificate III Qualifications, your pathway can continue to a Certificate IV level and higher, we are able to support you throughout your chosen career path.


course programme offers the following


  • A complete Nationally Accredited Training Program
  • Classroom based training
  • Qualified Training staff
  • All Course Material
  • HLTAID003 Provide First Aid Certificate
  • HLTHPS006 Assist Clients with Medication
  • Work placement – 120 hours



  • Photo Identification
  • Completed enrolment form
  • National Police record check
  • Genuine interest in the Community Services, Health and Disability Sectors
  • The need to read, write and communicate in English to a level required to perform the job.



Assessments that you will undertake may include:

  • Short Questions
  • Case Studies
  • Research Activities
  • Projects
  • Observation by a trained assessor in a simulated environment
  • Third party by workplace supervisor


To Attain the certificate all assessments and vocational placement hours are required to be completed.


Cert 3 Individual Support


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