HLT33115 Certificate III in Health Service Assistance

This qualification reflects the role of a variety of workers who use a range of factual, technical and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves the worker in direct client contact under supervision

Course Duration 12 motnhsDP Training Consultancy

Occupational titles may include:
  • Orderly
  • Ward assistant
  • Patient support assistant
  • Nursing assistant

This course will be delivered predominately using electronic based – online delivery. There are 15 units of competency required for an award for this qualification.

In order to meet the training package requirements, learners will participate in scheduled Practical simulated workshops, in order to demonstrate that skills have been learnt and assessed in a simulated environment that reflects workplace conditions.

  • Electronic based - Online delivery
  • Classroom practical simulation delivery (Tuesdays)
  • Other –Vocational placement 40 hours.
Course STructure HLT33115 Certificate III inHealth Services Assistance

Unit Code

Unit Name


Communicate and work in health or community services


Work with diverse people


Recognise healthy body systems


Comply with infection prevention and control policies and procedures


Participate in workplace health and safety


Interpret and apply medical terminology appropriately


Organize personal work priorities and development


Assist with movement


Respond effectively to behaviours of concern


Transport individuals


Facilitate the empowerment of older people


Provide support to people living with dementia


Facilitate responsible behavior


Provide individualised support


Provide first aid



# To receive an award for this qualification Students are required to complete all units listed above as competent and meet the requirements of the 40 hours of vocational placement within a period of 12 months.

Students will be provided with all the Student training & assessment materials for each unit of competency required to complete the course.

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The target learner is typically an adult wanting to provide services and support to people in the health and client care industries.

The target learners and entry requirements for this course must:

  • be over 15 years of age, whom have finished or left secondary school
  • undertake a National Police Check without a notable offence being listed
  • undertake a Language, Literacy and Numeracy (LLN) Skills Indicator
  • Questionnaire and be able to satisfactorily meet the LLN requirements
  • have technological skills to undertake computer/online work and have
  • access to a computer and software with the following minimum specifications
  1. Microsoft Windows XP, or later, or Mac OS X or above
  2. Microsoft Office or equivalent
  3. Adobe Acrobat Reader
  4. Adobe Flash Player
  5. Up to date internet browser
  6. Be able to undertake 25 hours of vocational placement within the health or community sector



  • Photo Identification (Drivers Licence or Passport)
  • All Completed forms from the enrolment pack
  • Unique Student Identification Number (USI)
  • National Police Check Certificate (Required before Vocational Placement can commence). (DP Training can process an application on your behalf - additional fee charged for the police check $49.90)
  • A Genuine interest in the Community Services, Health and Disability Sectors
  • Completed LLN document, the need to read, write and communicate in English to a level required to perform the job.
  • Transport to and from Vocational Placement Host Facility/Organisation
  • Ability to complete 40 hours as Vocational Placement from 7.00am


Vocational placement is structured workplace learning; a vocational placement student log book is developed to support you to meet the requirements of all tasks to be completed during your placement. Vocational Placement is an important part of the program that has been designed for students to apply the theoretical knowledge gained in the classroom to a practical level in a workplace environment. This practical approach to learning will prepare students to ease into 40 hours of on the job training required to gain the qualification


  • Cairns/Atherton
  • Sunshine Coast
  • Brisbane
  • Gold Coast


Some host placements require the additional documentation provided before vocational placement commencement

  • Volunteer Blue Card
  • Vaccination record – MMR, Chicken Pox, Whooping Cough, Hepatitis B
our course program includes:

1) Electronic Delivery:
Online training resources - with support from industry qualified trainers. This assists students to be consistent with their online studies and be supported each step of the way.

2) Classroom Practical Simulations :

In providing a simulated workplace environment, training is delivered to the standards of a real workplace environment though;

•  Equipment to reflect a real-time work environment for all practical training components of the course in a hospital setting.

•  Role-play & group work tasks.

•  Documentation and team work to meet the responsibilities and expectations of the job role and workplace.

3) On the job training :

This practical approach to learning will prepare our students for a real working environemnt.

Our Training Organisation will support students to organise the vocational placement - work experience with an accredited host provider. It can be a medical facility, aged care facility, health care provider, disability or community based service provider.

Vocational placement is structured workplace learning, a training plan is developed to support your requirements of tasks to complete during your placement. These tasks support you to prepare for the workforce. Vocational Placement is an important part of the program that has been designed for students to apply the theoretical knowledge gained in the classroom to a practical level in a workplace environment.


To Attain the certificate all assessments and vocational placement hours are required to be completed.

You may be eligible for subsidsed training

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