HLT33115 Certificate III in Health Service Assistance


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This qualification reflects the role of a variety of workers who use a range of factual, technical and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves the worker in direct client contact under supervision


DP Training ConsultancyOccupational titles may include:

  • Assistant in nursing
  • Nursing assistant
  • Nursing support worker
  • Patient service attendant
  • Patient support assistant
  • Patient care assistant
  • Orderly
  • Ward assistant
  • Wardsperson
  • Wards support


In order to gain the certificate, 15 units must be completed for this qualification, 7 compulsory units and 8 elective units.


The compulsory units include:

  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • HLTAAP001Recognise healthy body systems
  • HLTINF001 Comply with infection prevention and control policies and procedures
  • HLTWHS001 Participate in workplace health and safety
  • BSBMED301 Interpret and apply medical terminology appropriately
  • BSBWOR301 Organise personal work priorities and development

The elective units include

  • CHCCCS002 Assist with movement
  • CHCCCS020 Respond effectively to behaviours of concern
  • CHCCCS026 Transport individuals
  • CHCAGE001 Facilitate the empowerment of older people
  • CHCAGE005 Provide support to people living with dementia
  • CHCCCS009 Facilitate responsible behaviour
  • CHCCCS015 Provide individualised support
  • HLTAID003 Provide first aid

The course content has been specifically designed to incorporate adult learning principles, so that our students can obtain a nationally recognised qualification and gain all the theory required within weeks!

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Our course program includes:

1) Classroom based training:
classroom attendance – “Face to Face” - training with industry qualified trainers. This is of great assistance for those who wish to build up confidence, learn from trainers experienced in the industry and brush up their studying skills.

2) On the job training :

Practical workplace training through a Vocational Placement is the focus of our course program. This practical approach to learning will prepare our students to ease into 100 hours of on the job training required to gain the qualification.

Our Training Organisation will support students to organise the vocational placement - work experience with an accredited care provider. It can be a medical facility, aged care facility, health care provider, disability or community based service provider.

Vocational placement is structured workplace learning, a training plan is developed to support your requirements of tasks to complete during your placement. These tasks support you to prepare for the workforce. Vocational Placement is an important part of the program that has been designed for students to apply the theoretical knowledge gained in the classroom to a practical level in a workplace environment.


3) Simulated training :

In providing a simulated workplace environment, training is delivered to the standards of a real workplace environment though;

•  Equipment to reflect a real-time work environment for all practical training components of the course in a hospital setting.

•  Role-play & group work tasks.

•  Documentation and team work to meet the responsibilities and expectations of the job role and workplace.

Community Services and Health Industry has become the largest employer in Australia. The need for qualified staff is at critical levels and will continue to increase in demand in the coming years.

Many of our past students were offered work by their work experience employers before the completion of their training, for others - the experience gained supports their applications for equivalent positions in the industry.

Upon completion of the Certificate III Qualifications, your pathway can continue to a HLT51612 - Diploma of Nursing.


course program offers the following


  • A complete Nationally Accredited Training Program
  • Classroom based training
  • Qualified Training staff
  • All Course Material
  • Work placement – 120 hours



  • Photo Identification
  • Completed enrolment form
  • Genuine interest in the Community Services, Health and Disability Sectors
  • The need to read, write and communicate in English to a level required to perform the job.



Assessments that you will undertake may include:

  • Short Questions
  • Case Studies
  • Research Activities
  • Projects
  • Observation by a trained assessor in a simulated environment
  • Third party by workplace supervisor


To Attain the certificate all assessments and vocational placement hours are required to be completed.

You may be eligible for subsidsed training

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