Course Description
Diploma of Community Services reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Employment Opportunities
Job roles and titles vary across different industry sectors. Occupational titles may include:
- Family support worker
- Case manager
- Welfare worker
- Community services worker
- Social housing coordinator
- Case Coordinator
- Support Facilitator
Diploma of Community Services is delivered via DP Learning@Home model, offering the opportunity to study your way
- Rolling intake, start anytime!
- Training Materials offered using electronic based delivery,
- Trainers/Assessors being available to support you through email and/or telephone contact.
- 20 units of competency
- The opportunity to attend weekly trainer-led study support sessions via Zoom for the duration of your course
- Workplace logbook of at least 200 hours
- Self-paced (up to 12 months to complete)
RPL
- If you consider yourself to already have the knowledge and skills for the qualification, any person currently working in the industry has the opportunity to apply for Recognition of Prior Learning (RPL) assessment only pathway.
- You will be required to successfully demonstrate that you have acquired the required knowledge and skills specified in the training package through formal, non-formal and informal learning. To demonstrate your knowledge and skills assessed via the RPL process, please take our skill assessment below and select RPL on your enrolment form.
Take a 60 sec Skill Assessment Check Now to determine your eligibility for RPL.
Study Program
This course is delivered via our DP Learning@Home Program , offering a mixture
- self-paced
- online
- blended
- on-the-job
- block or day release for apprentices
- a combination of the above
Training Locations
This course is delivered online Nationally.
Class-based or practical training may be delivered at the locations below.
DP Training Campus
- Brisbane – 162 Abbotsford Road, Bowen Hills QLD 4006
- Gold Coast – Level 3, Unit 7, 52 Davenport Street, Southport QLD 4215
Other training and meeting rooms
- Adelaide – 97 Pirie Street, Adelaide, SA 5000
- Sydney – Level 17, Angel Place, 123 Pitt St, Sydney NSW 2000
- Melbourne – Level 10, 440 Collins Street, Melbourne VIC 3000
Course Entry Requirements
The target learners and entry requirements for this course must:
- be over 18 years of age, and no longer attending secondary school
- undertake Language, Literacy and Numeracy (LLN) Skills Indicator assessment questionnaire
- ability to undertake vocational placement, which includes manual handling tasks
- have technological skills to undertake computer/online work and have access to a computer and software with the following minimum specifications
- Obtain security clearances*
- Adobe Acrobat Reader/Adobe Flash Player and up to date internet browser
*Security Clearances: Some qualifications require a security clearance (e.g., police check, valid blue card and/or yellow card) in order for the student to be eligible to undertake practical and/or vocational placement. Additionally, individual host organisations may have different requirements regarding vaccinations. Please discuss these with our Administration Team during the enrolment process and/or refer to the DP Training website for more information. Please note there are mandatory vaccination requirements within each state and it is up to the student to ensure they are complying with their own state, territory legislation and workplace organisation policies and procedures.
Enrolment Requirements
Please be advised the following documents will be required to be submitted with your enrolment:
- Proof of ID: Colour copy of Passport or Driver’s Licence.
- Unique Student Identification Number (USI)
- Colour copy of Certificates and Statement Results for any previously attained or partially completed qualifications completed in or recognised in Australia If you do not hold a USI Number or have forgotten your USI Number, please visit the link provided below: https://www.usi.gov.au/students/create-usi
Fees & Funding
- Course Fee – $4650
- RPL assessment – total assessment fee $1500, then if applicable , $100 per unit of gap training capped at 10 units
A $250 deposit is required prior to commencing training and assessment, with weekly, fortnightly and monthly payment plans to pay the remaining fees.
Course Structure
Diploma of Community Services is made up of 20 units of competency (12 core, 8 elective) which reflect the needs of industry.
Core Units
| Unit Code | Unit Name |
|---|---|
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM013 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
Elective Units
| Unit Code | Unit Name |
|---|---|
| CHCMHS011 | Assess and promote social, emotional and physical wellbeing |
| CHCAOD004 | Assess needs of clients with alcohol and other drugs issues |
| CHCCOM005 | Communicate and work in health or community services |
| BSBPEF401 | Manage personal health and wellbeing |
| CHCPRP005 | Engage with health professionals and the health system |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| CHCMHS001 | Work with people with mental health issues |
| CHCDIS012 | Support community participation and social inclusion |
