CHC33015 Certificate III in Individual Support – Ageing & Home and Community Care

Course Information

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Course Duration – 12 Months

Occupational titles may include:

  • Support Worker
  • Nursing Assistant
  • Assistant in Nursing
  • Care worker
  • Aged Care Worker
  • Personal Care Giver
  • Personal Care Worker
  • Personal Care Assistant
  • Personal Care Attendant

This course is delivered via three delivery modes;

  • Class Based
  • Online
  • Recognition Prior Learning (RPL)

Class Based delivery Mode , designed for new entrants which includes:

  • Two days’ classroom based training two days per week 8.30am – 4.30pm for 12 weeks
  • One day per week Trainer led support sessions with trainer 9.00am – 3:00pm
  • Self-directed study
  • Online delivery for two units of competency
  • Vocational placement of at least 120 hours

Online delivery Mode , designed for existing workers who currently provide direct care, delivery includes:

  • Online delivery for 13 units of competency
  • Workplace log book of at least 120 hours
  • Simulated workshop
  • One day per week Trainer led support sessions with trainer 9.00am – 3:00pm

RPL delivery Mode:

Designed for existing workers who are able to demonstrate that they have already acquired through formal, non-formal and informal learning the course requirements:

Course Structure – CHC33015 Certificate III Individual Support

In order to gain the CHC33015 Certificate III in Individual Support, 13 units of competency must be completed for this qualification.

Unit Code Unit Name
CHCCCS015 Provide individualised support
CHCCCS023Support independence and well being
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
CHCLEG001Work legally and ethically
HLTAAP001Recognise healthy body systems
HLTWHS002Follow safe work practices for direct client care
CHCAGE001Facilitate the empowerment of older people
CHCAGE005Provide support to people living with dementia
CHCCCS011Meet personal support needs
CHCCCS025Support relationships with carers and families
CHCHCS001Provide home and community support services
#HLTAID003Provide First Aid

To receive an award for this qualification Students are required to complete all units listed above as competent and meet the requirements of at least 120 hours of vocational placement within a period of 12 months.

# DP Training provide an alternative elective unit BSBWOR301 Organise personal work priorities and development. Please note only one unit of competency may be selected based on delivery mode

Students will be provided with all the Student training and assessment materials for each unit of competency required to complete the course.

Course Entry Requirements

The target learners and entry requirements for this course must:

  • undertake a Language, Literacy and Numeracy (LLN) Skills Indicator assessment questionnaire
  • be over 15 years of age, whom have finished or left secondary school
  • have technological skills to undertake computer/online work and have
  • access to a computer and software with the following minimum specifications Microsoft Windows XP, or later, or Mac OS X or above; Microsoft Office or equivalent and Adobe Acrobat Reader/Adobe Flash Player and up to date internet browser

Class Based

  • undertake a National Police Check without a notable offence being listed (Class Based Students)
  • ability to undertake vocational placement, which includes manual handling tasks (Class Based Students)


  • Evidence of employment in the industry providing direct care
  • ability to complete a workplace log book equivalent to at least 120 hours


  • Evidence of employment in the industry providing direct care
  • ability to provide work based evidence of direct care provision of at least 120 hours

Enrolment Requirements

  • Photo Identification (Drivers Licence or Passport)
  • All Completed forms from the enrolment pack
  • Unique Student Identification Number (USI)
  • National Police Check Certificate (Required before Vocational Placement can commence). (DP Training can process an application on your behalf – additional fee charged for the police check $49.90) (Class based delivery)
  • Completed Language, Literacy and Numeracy Skills Indicator
  • Evidence of employment (Existing workers)

Vocational Placement/ Workplace Log

All students will be required to complete either a Vocational placement Log Book or if an Existing worker a Workplace log book of at least 120 hours of direct care


  • Cairns
  • Sunshine Coast
  • Brisbane
  • Gold Coast


*Full Fee for Service Program Fee: $2150
*Fee for Service Assessment ONLY (RPL): $1500
Funded via Investing in Skills – Certificate 3 Guarantee, a Queensland Government Initiative **Concessional co-contribution fee – $65; or non-concessional co-contribution fee – $95

The Certificate 3 Guarantee supports eligible individuals to complete their first post-school certificate III qualification. It also supports school students to access training and Queensland’s Year 12 graduates to transition to employment by providing free training in high priority qualifications.

Call DP Training to check if you meet the eligibility criteria or answer the questions below. The student contribution fee can be as little as $65 for a concession card holder or $95 for non-concession enrolment. 

See Certificate 3 Guarantee Fact Sheet here.

Check Funding

Please answer the questions below to see if you're eligble for a funded training program:

Are you an Australian citizen or permanent resident or a New Zealand citizen currently residing in Queensland?

For further information regarding DP Trainings policy & procedures please refer to our student handbook.