Training and Certification for Aspiring Patient Support Assistants

If you’ve ever visited a hospital or aged care facility, you may have noticed the friendly, caring individuals who help patients get comfortable, assist nurses, or ensure equipment is ready. These are Patient Support Assistants, the quiet heroes of healthcare, who keep things running smoothly and ensure patients feel safe and supported.

A career as a Patient Support Assistant offers more than just job security; it allows you to make a real difference in people’s lives every single day. However, to perform this role effectively, the right training and certification are essential. That’s where DP Training steps in.

Our Certificate III in Health Services Assistance (HLT33115) is tailored to give you the skills, knowledge, and confidence you need to thrive in the healthcare sector. We combine hands-on training with industry-relevant theory so you’re ready to walk into the workplace as a capable, job-ready professional.

Whether you’re fresh out of school, seeking a career change, or looking to start your journey in healthcare, this course is your gateway to a rewarding future.

Understanding the Role of a Patient Support Assistant

The role of a Patient Support Assistant is as varied as it is important. On a typical day, you might:

• Assist patients with mobility or daily activities.
• Support nurses by preparing equipment and monitoring supplies.
• Maintain a clean and safe environment in wards or treatment areas.
• Communicate with patients and families to ensure their needs are met.

In hospitals, you’re part of a bigger team keeping operations running smoothly. In aged care, your work is more personal, focusing on building relationships with residents. In community health settings, you help clients live safely and comfortably at home.

Your presence helps nurses and doctors focus on critical care tasks, knowing patients have someone looking after their comfort, dignity, and well-being. It’s a role that demands empathy, communication, and attention to detail.

Why Certification Matters in the Healthcare Sector

Healthcare is one of Australia’s most regulated industries, and for good reason. Patient safety and quality care rely on trained, competent professionals.

A Certificate III in Health Services Assistance from DP Training proves you’ve been trained to meet strict industry standards. It also boosts your employability. Employers value certified staff because they know you understand safety procedures, infection control, and ethical patient care.

With healthcare demand growing due to an ageing population and increased health awareness, certified support staff are in higher demand than ever before.

DP Training’s Certificate III in Health Services Assistance – Course Overview

Our HLT33115 course is designed for real-world healthcare work.

What’s Covered:

• Core Units – Foundational skills like infection control, workplace safety, and patient support.
• Electives – Specialised units tailored to your interests and potential work environments.
• Practical Training – Simulated and real workplace experience so you can apply your learning.

Course Duration & Mode:

• Flexible study options allow you to balance training with personal or work commitments.
• Delivered with a mix of online learning and in-person practical training.

Entry Requirements:

• A genuine interest in healthcare.
• Basic literacy and numeracy skills.
• Commitment to completing workplace-based assessments.

Skills You’ll Gain from the Course

By the end of your training, you’ll be equipped with skills such as:

• Clinical Skills – Assisting with patient mobility, taking observations, and preparing treatment areas.
• Communication Skills – Interacting with patients, families, and medical staff.
• Infection Prevention – Understanding and applying hygiene protocols.
• Patient Care Techniques – Supporting patients with dignity and respect.
• Teamwork – Working effectively as part of a healthcare team.

These are not just technical abilities; they’re the foundation for a confident, compassionate approach to patient care.

Benefits of Choosing DP Training for Your Healthcare Career

Choosing DP Training means choosing quality. Here’s why students trust us:

• Expert Trainers with real healthcare experience.
• Supportive Learning Environment that encourages growth.
• Flexible Study Options to fit around your life.
• Hands-On Experience so you graduate job-ready.
• Nationally recognised Qualification respected across Australia.

We’re here to ensure your learning experience is as rewarding as the career you’re preparing for.

Career Opportunities After Completing the Course

With this qualification, you can step into roles such as:

• Patient Support Assistant
• Hospital Orderly
• Nursing Assistant
• Ward Support Officer

Opportunities exist in hospitals, aged care homes, rehabilitation centres, and community health services. Many graduates also use the course as a stepping stone towards becoming an Enrolled or Registered Nurse.

Preparing for Success During the Course

To make the most of your training:

• Stay organised and set study goals.
• Participate actively in practical sessions.
• Ask questions; our trainers are here to help.
• Use feedback as a tool for improvement.

Balancing theory and hands-on practice will help you transition smoothly into the workplace.

The Future of Healthcare Support Roles in Australia

The healthcare sector is growing, and so is the need for skilled support staff. With advancements in medical technology and a greater focus on patient-centred care, Patient Support Assistants will continue to be an essential part of the system.

Completing your Certificate III in Health Services Assistance with DP Training now positions you perfectly for long-term career security.

Why Wait? Begin Today

Becoming a Patient Support Assistant is more than just a job; it’s a calling. With the right training, you’ll not only gain essential healthcare skills but also become a pillar of support for those in need. Whether you choose a certificate in nursing care assistant, a medical management course, or the highly recommended Certificate III in Health Service Assistance from DP Training, your path to a rewarding career starts with the right education.