CHC52021 | 112372G

Diploma of Community Services

Diploma of Community Services

(Case Management Specialisation)

Kick start your community services career with our advanced-level qualification. Gain the skills needed for various community services jobs, from social work to counseling. Start your journey today.


Monthly Intake. Start Anytime!


Classroom-based training



Gold Coast


Onshore: $10,000

Offshore: $12,000

Course Overview

CHC52021 Diploma of Community Services will prepare an individual for a wide range of roles within the Community Services sector, including case management and the management, coordination and/or delivery of person-centred services to individuals, groups and communities. This course can also be a pathway to tertiary education.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Potential job outcomes of the qualification

After the completion of this course, you will be ready to take on a variety of job roles within the industry like –

  • Case manager
  • Case Coordinator
  • Family support worker
  • Welfare worker
  • Community services worker
  • Social housing coordinator
  • Support Facilitator

Course Delivery and Assessable methods

DP Training offers a blended mode of study including:

  • Classroom-based training
  • Written workbooks
  • Roleplay/Simulated Activity
  • Oral questioning/ examination
  • CompulsoryVocational Placement (200 Hours)

Course Duration

The total course duration for CHC52021 Diploma of Community Sector Management is 78 weeks. This includes:

  • Compulsory orientation and course induction on the first Monday of every month.
  • 20 hours per week x 78 weeks (inclusive of compulsory holiday breaks)

Training Locations

DP Training Campus

  • Brisbane – 162 Abbotsford Road, Bowen Hills QLD 4006
  • Gold Coast –Level 3, Unit 7, 52 Davenport Street, Southport QLD 4215
Brisbane Campus

Our Brisbane Campus is located at 162 Abbotsford Road Bowen Hills, Queensland 4006. The campus can easily be accessed via both car and public transport. There is both free street parking, and secure paid parking available near-by the campus. Our campus is conveniently located less than 10 minutes’ walk from the Bowen Hills train station and less than 5 minutes from several bus stops, making this campus very accessible.

The facilities at our campus were specially designed with quality training in mind, with multiple specialised training rooms available, as well as a practical workplace simulation Room. This simulation room is so you can practise and learn specialised skills and techniques in a safe environment.

For your convenience, our campus also has kitchen facilities, so you are welcome to bring your own refreshments, alternatively there are also several local cafés within walking distance that can be accessed.

Gold Coast Campus

Our Gold Coast Campus is located at 7/52 Davenport Street, Southport, Queensland 4215. The campus can easily be accessed via car and public transport. There is both free street parking and secure paid parking available nearby the campus.  Our campus is conveniently located just 2 minute’s walk from the Southport light rail station.

The facilities at our campus were specially designed with quality training in mind, with multiple specialised training rooms available. For your convenience, our campus also has kitchen facilities, so you are welcome to bring your own refreshments, alternatively, there are also several local cafés and restaurants within a short walking distance that can be accessed.

Course Entry Requirements

Applicants must have completed year 12 schooling (or equivalent). Applicants should be a minimum of 17 years of age at the time of application and must be 18 years of age at the commencement of the course. Students must also be able to obtain several security clearance checks.

We accept the following English tests and levels for entry into VET courses.

TestVET Requirements
IELTS Academic ModuleMinimum overall score of 6.0
Cambridge Advanced English (Certificate in Advanced English)**Minimum overall score of 169
Pearson Test of English (PTE) Academic ModuleMinimum overall score of 50
TOEFL Internet Based Test (iBT) (only accepted if test is taken on or before 25 July 2023)*Minimum overall score of 64
*On 26 July 2023 the TOEFL internet-based test (TOEFL iBT) stopped offering English language tests for Australian visa purposes. A score for a TOEFL iBT test taken on or after 26 July 2023 will no longer satisfy the English language requirement for Student visa purposes. Only TOEFL iBT scores from a test taken on or before 25 July 2023 are accepted for Student visa purposes.
**From 12 February 2024, only results from the paper-based Cambridge C1 Advanced test (previously known as Cambridge English: Advanced CAE) will be accepted for Australian visa and migration purposes. Test scores for both C1 Advanced paper-based and computer-based tests, taken before 12 February 2024, within the specified validity period are still accepted.

Application Requirements

Prospective students must complete in FULL an International Student Application Form, attaching ALL requisite supporting documentation, submitting via email to:


TuitionApplication Fee
Material Fee
Please find the complete course fee guide here.

DP training offers Flexible payment plans for international students. Contact us for details.

Course Structure

CHC52021 Diploma of Community Services is made up of 20 units of competency (12 core units and 8 elective units).  DP Training has selected these elective units to reflect the current needs of the industry.

Students must meet the theory and placement requirements of each unit of competency within the course duration of 78 weeks.

Core Units

Unit CodeUnit Name
CHCCCS004Assess co-existing needs
CHCCCS007Develop and implement service programs
CHCCCS019Recognise and respond to crisis situations
CHCCSM013Facilitate and review case management
CHCDEV005Analyse impacts of sociological factors on people in community work and services
CHCDFV001Recognise and respond appropriately to domestic and family violence
CHCDIV001Work with diverse people
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003Manage legal and ethical compliance
CHCMGT005Facilitate workplace debriefing and support processes
CHCPRP003Reflect on and improve own professional practice
HLTWHS003Maintain work health and safety

Elective Units

Unit CodeUnit Name
CHCMHS011Assess and promote social, emotional and physical wellbeing
CHCAOD004Assess needs of clients with alcohol and other drugs issues
CHCCOM005Communicate and work in health or community services
BSBPEF401Manage personal health and wellbeing
CHCPRP005Engage with health professionals and the health system
CHCPRP001Develop and maintain networks and collaborative partnerships
CHCMHS001Work with people with mental health issues
CHCDIS012Support community participation and social inclusion
To receive an award for this qualification Students are required to complete all units listed above as competent and meet the requirements of at least 200 hours of vocational placement within a period of 78 weeks.

Students will be provided with all the learner and assessment guides for each unit of competency required to complete the course.

 Vocational Placement

DP Training has industry partnerships with a number of highly regarded aged care, Disability, and Community Service Providers to support students undertaking 200 hours of mandatory vocational placement. Students must demonstrate the skills and knowledge learned in the classroom and through practical simulations on the workplace.

To be eligible to undertake a vocational placement, you will need to complete several security checks and comply with any vaccination requirements. This may include, but is not limited to:

  • A National Police Check or Statutory Declaration 
  • Fully vaccinated against Covid-19 with a vaccine recognised by Australia’s Therapeutic Goods Administration
  • Have a current flu vaccination
  • NDIS workers screening check
  • Working with Children Check (Blue Card)

For a list of recognised COVID-19 vaccines, please see: 


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*Extract from NCVER Australian vocational education and training statistics, VET Student Outcomes 2021, Developing Personnel Training & Consultancy Qualification Completers. National Centre for Vocational Education Research