CHC52021 | 112372G
Diploma of Community Services
Diploma of Community Services
(Case Management Specialisation)
Kick start your career in community services with this advanced-level qualification, which will assist you in acquiring the necessary skill sets for a career in the Community Services sector.
NEXT INTAKE
Monthly Intake. Start Anytime!

WAYS TO STUDY
Classroom-based training
TRAINING LOCATIONS
Brisbane
Gold Coast
TUITION FEES
Onshore: $10,000
Offshore: $12,000

Course Overview

Course Overview

CHC52021 Diploma of Community Services will prepare an individual for a wide range of roles within the Community Services sector, including case management and the management, coordination and/or delivery of person-centred services to individuals, groups and communities. This course can also be a pathway to tertiary education.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Potential job outcomes of the qualification

Potential job outcomes of the qualification
After the completion of this course, you will be ready to take on a variety of job roles within the industry like –
- Case manager
- Case Coordinator
- Family support worker
- Welfare worker
- Community services worker
- Social housing coordinator
- Support Facilitator

Course Delivery and Assessable methods

Course Delivery and Assessable methods

Course Delivery and Assessable methodsDP Training offers a blended mode of study including:
- Classroom-based training
- Written workbooks
- Roleplay/Simulated Activity
- Oral questioning/ examination
- CompulsoryVocational Placement (200 Hours)

Course Duration

Course Duration

Course Duration
The total course duration for CHC52021 Diploma of Community Sector Management is 78 weeks. This includes:
- Compulsory orientation and course induction on the first Monday of every month.
- 20 hours per week x 78 weeks (inclusive of compulsory holiday breaks)
Training Locations
Training Locations

DP Training Campus
- Brisbane – 162 Abbotsford Road, Bowen Hills QLD 4006
- Gold Coast –Level 3, Unit 7, 52 Davenport Street, Southport QLD 4215
Brisbane Campus
Brisbane Campus
Our Brisbane Campus is located at 162 Abbotsford Road Bowen Hills, Queensland 4006. The campus can easily be accessed via both car and public transport. There is both free street parking, and secure paid parking available near-by the campus. Our campus is conveniently located less than 10 minutes’ walk from the Bowen Hills train station and less than 5 minutes from several bus stops, making this campus very accessible.
The facilities at our campus were specially designed with quality training in mind, with multiple specialised training rooms available, as well as a practical workplace simulation Room. This simulation room is so you can practise and learn specialised skills and techniques in a safe environment.
For your convenience, our campus also has kitchen facilities, so you are welcome to bring your own refreshments, alternatively there are also several local cafés within walking distance that can be accessed.
Gold Coast Campus
Gold Coast Campus
Our Gold Coast Campus is located at 7/52 Davenport Street, Southport, Queensland 4215. The campus can easily be accessed via car and public transport. There is both free street parking and secure paid parking available nearby the campus. Our campus is conveniently located just 2 minute’s walk from the Southport light rail station.
The facilities at our campus were specially designed with quality training in mind, with multiple specialised training rooms available. For your convenience, our campus also has kitchen facilities, so you are welcome to bring your own refreshments, alternatively, there are also several local cafés and restaurants within a short walking distance that can be accessed.
Course Entry Requirements
Course Entry Requirements

There are no formal entry requirements for this course. Applicants should be a minimum of 17 years of age at the time of application and must be 18 years of age at the commencement of the course. Students must also be able to obtain several security clearance checks.
We accept the following English tests and levels for entry into VET courses.
Test | VET Requirements |
---|---|
IELTS Academic Module | Minimum overall score of 5.5 with no individual band less than 5.0 |
Cambridge Advanced English (CAE) | Minimum overall score of 170 |
Pearson Test of English (PTE) Academic Module | Minimum overall score of 42 with no less than 36 in Writing, Listening and speaking |
TOEFL Internet Based Test (iBT) | Minimum overall score of 46 with a minimum writing score of 21 |
Application Requirements
Application Requirements

Prospective students must complete in FULL an International Student Application Form, attaching ALL requisite supporting documentation, submitting via email to: info@dptrainingconsultancy.com
Fees
Fees

Tuition | Application Fee (non-refundable) | Course Material Fee | Total | |
Onshore | $10,000 | $300 | $300 | $10,600 |
Offshore | $12,000 | $300 | $300 | $12,600 |
DP training offers Flexible payment plans for international students. Contact us for details.
Course Structure
Course Structure

CHC52021 Diploma of Community Services is made up of 20 units of competency (12 core units and 8 elective units). DP Training has selected these elective units to reflect the current needs of the industry.
Students must meet the theory and placement requirements of each unit of competency within the course duration of 78 weeks.
Core Units
Unit Code | Unit Name |
---|---|
CHCCCS004 | Assess co-existing needs |
CHCCCS007 | Develop and implement service programs |
CHCCCS019 | Recognise and respond to crisis situations |
CHCCSM013 | Facilitate and review case management |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIV001 | Work with diverse people |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCLEG003 | Manage legal and ethical compliance |
CHCMGT005 | Facilitate workplace debriefing and support processes |
CHCPRP003 | Reflect on and improve own professional practice |
HLTWHS003 | Maintain work health and safety |
Elective Units
Unit Code | Unit Name |
---|---|
CHCMHS011 | Assess and promote social, emotional and physical wellbeing |
CHCAOD004 | Assess needs of clients with alcohol and other drugs issues |
CHCCOM005 | Communicate and work in health or community services |
BSBPEF401 | Manage personal health and wellbeing |
CHCPRP005 | Engage with health professionals and the health system |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
CHCMHS001 | Work with people with mental health issues |
CHCDIS012 | Support community participation and social inclusion |
Students will be provided with all the learner and assessment guides for each unit of competency required to complete the course.

Vocational Placement

Vocational Placement

Vocational Placement
DP Training has industry partnerships with a number of highly regarded aged care, Disability, and Community Service Providers to support students undertaking 200 hours of mandatory vocational placement. Students must demonstrate the skills and knowledge learned in the classroom and through practical simulations on the workplace.
To be eligible to undertake a vocational placement, you will need to complete several security checks and comply with any vaccination requirements. This may include, but is not limited to:
- A National Police Check or Statutory Declaration
- Fully vaccinated against Covid-19 with a vaccine recognised by Australia’s Therapeutic Goods Administration
- Have a current flu vaccination
- NDIS workers screening check
- Working with Children Check (Blue Card)
For a list of recognised COVID-19 vaccines, please see: https://www.tga.gov.au/products/covid-19/covid-19-vaccines/international-covid-19-vaccines-recognised-australia




WHY STUDY WITH DP TRAINING
When you choose DP Training you choose career growth, stability, and success!
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*Extract from NCVER Australian vocational education and training statistics, VET Student Outcomes 2021, Developing Personnel Training & Consultancy Qualification Completers. National Centre for Vocational Education Research