Course Description
Certificate III Community Services applies to community work delivered through a broad range of services which provide support to individuals and groups through the provision of person-centered services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. You will learn effective communication strategies, gain cultural awareness and skills in advocacy to be able to provide emotional and practical support to clients, including initiating referrals. This level is appropriate for support workers acting under the supervision of more experienced staff.
Why study this course?
Health and Community Services Training is linked to the largest growth industry in Australia. The qualification reflects the role of workers who provide support for the effective functioning of health and community services.
What you will learn
- Working within a community development framework
- Implementing participation and engagement strategies
- Providing individualised support
- Maintaining a high level of service
- Responding to client needs
- Managing personal work stressors in the work environment
- Promote Aboriginal and/or Torres Strait Islander cultural Safety
Employment Opportunities
Job roles and titles vary across different industry sectors. Occupational titles may include:
- Community Care Worker
- Welfare Support Worker
- Youth Worker
- Client Contact
- Support Worker (Community Services)
- Recreational Activities Office
- Juvenile Justice Officer
- Residential Support Worker
- Youth Housing Support Worker
- Assistant Community Worker
- Youth Case Worker
- Youth Support Worker
- Aboriginal Youth Worker
- Accommodation Support Worker
- Community Services Worker
- In Home Respite Worker
- Nurse’s Aide
- Community Access Coordinator
- Care Service Employee
- Home Care Assistant
- Residential Care Worker
Certificate III Community Services is delivered via DP Learning@Home model, offering the opportunity to study your way
- Rolling intake, start anytime!
- Training Materials offered using electronic based delivery,
- Trainers/Assessors being available to support you through email and/or telephone contact.
- 12 units of competency
- The opportunity to attend weekly trainer-led study support sessions via Zoom for the duration of your course
- Simulated practicals via Zoom and/or workplace demonstration of the skills attained
- Self-paced (up to 12 months to complete)
RPL
- If you consider yourself to already have the knowledge and skills for the qualification, any person currently working in the industry has the opportunity to apply for Recognition of Prior Learning (RPL) assessment only pathway.
- You will be required to successfully demonstrate that you have acquired the required knowledge and skills specified in the training package through formal, non-formal and informal learning. To demonstrate your knowledge and skills assessed via the RPL process, please take our skill assessment below and select RPL on your enrolment form.
Take a 60 sec Skill Assessment Check Now to determine your eligibility for RPL.
Study Program
Certificate III Community Services is delivered via our DP Learning@Home Program, offering a mixture
- self-paced
- online
- blended
- on-the-job
- block or day release for apprentices
- a combination of the above
Training Locations
This course is delivered online Nationally.
Class-based or practical training may be delivered at the locations below.
DP Training Campus
- Brisbane – 162 Abbotsford Road, Bowen Hills QLD 4006
- Gold Coast – Level 3, Unit 7, 52 Davenport Street, Southport QLD 4215
Other training and meeting rooms
- Adelaide – 97 Pirie Street, Adelaide, SA 5000
- Sydney – Level 17, Angel Place, 123 Pitt St, Sydney NSW 2000
- Melbourne – Level 10, 440 Collins Street, Melbourne VIC 3000
Course Entry Requirements
The target learners and entry requirements for this course must:
- be over 15 years of age, and no longer attending secondary school
- undertake Language, Literacy and Numeracy (LLN) Skills Indicator assessment questionnaire
- have technological skills to undertake computer/online work and have access to a computer and software with the following minimum specifications
- Adobe Acrobat Reader/Adobe Flash Player and up to date internet browser
Enrolment Requirements
Please be advised the following documents will be required to be submitted with your enrolment:
- Proof of ID: Colour copy of Passport or Driver’s Licence.
- Unique Student Identification Number (USI)
- Colour copy of Certificates and Statement Results for any previously attained or partially completed qualifications completed in or recognised in Australia If you do not hold a USI Number or have forgotten your USI Number, please visit the link provided below: https://www.usi.gov.au/students/create-usi
Fees & Funding
- Course fees – $1950
- RPL assessment – total assessment fee $1500, then if applicable , $100 per unit of gap training capped at 10 units
A $250 deposit is required prior to commencing training and assessment, with weekly, fortnightly and monthly payment plans to pay the remaining fees.
Course Structure
This qualification is made up of 12 units of competency (5 core, 7 elective) which reflect the needs of industry.
Core Units
| Unit Code | Unit Name |
|---|---|
| CHCCCS016 | Respond to client needs |
| CHCCOM005 | Communicate and work in health or community services |
| CHCDIV001 | Work with diverse people |
| HLTWHS002 | Follow safe work practices for direct client care |
| HLTWHS006 | Manage personal stressors in the work environment |
Elective Units
| Unit Code | Unit Name |
|---|---|
| CHCCCS005 | Conduct individual assessments |
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCCDE003 | Work within a community development framework |
| CHCCOM001 | Provide first point of contact |
| CHCCCS009 | Facilitate responsible behavior |
| BSBWOR301 | Organize personal work priorities and development |
| CHCMHS001 | Work with people with mental health issues |
