HLT33115 Certificate III in Health Services Assistance

This qualification reflects the role of a variety of workers who use a range of factual, technical and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves the worker in direct client contact under supervision.

Course Duration 12 months

Occupational titles may include:

  • Orderly
  • Ward Assistant
  • Patient support assistant
  • Nursing assistant

This course will be delivered predominately using electronic based – online delivery. There are 15 units of competency required for an award for this qualification. In order to meet the training package requirements, learners will participate in scheduled vocational placement.

Delivery modes are blended, which includes:

  • Electronic based – Online delivery
  • Classroom practical Trainer led simulation delivery 9:00am – 12:00pm (Tuesdays)
  • Other –Vocational placement 40 hours


Some host placements require the additional documentation provided before vocational placement commencement.

  • Volunteer Blue Card
  • Vaccination record – MMR, Chicken Pox, Whooping Cough, Hepatitis B

Course Structure – HLT33115 Certificate III in Health Services Assistance

In order to gain the certificate, 15 units must be completed for this qualification, 7 Core units and 8 Electives

Unit CodeUnit Name
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
HLTAAP001Recognise healthy body systems
HLTINF001 Comply with infection prevention and control policies and procedures
HLTWHS001 Participate in workplace health and safety
BSBMED301 Interpret and apply medical terminology appropriately
BSBWOR301 Organize personal work priorities and development
CHCCCS002 Assist with movement
CHCCCS020 Respond effectively to behaviours of concern
CHCCCS026 Transport individuals
CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
CHCCCS009 Facilitate responsible behavior
CHCCCS015 Provide individualised support
HLTAID003 Provide first aid

# To receive an award for this qualification Students are required to complete all units listed above as competent and meet the requirements of the 40 hours of vocational placement within a period of 12 months.

Students will be provided with all the Student training and assessment materials for each unit of competency required to complete the course.

Course Entry Requirements

The target learner is typically an adult wanting to provide services and support to people in the health and client care industries.

The target learners and entry requirements for this course must:

  • be over 15 years of age, whom have finished or left secondary school
  • undertake a National Police Check without a notable offence being listed
  • ability to undertake vocational placement, which includes manual handling tasks
  • undertake a Language, Literacy and Numeracy (LLN) Skills Indicator
  • be able to undertake 40 hours of vocational placement
  • have technological skills to undertake computer/online work and have access to a computer and software with the following minimum specifications
    • Microsoft Windows XP, or later, or Mac OS X or above/Microsoft Office or equivalent/Adobe Acrobat Reader/Adobe Flash Player/Up to date internet browser

Enrolment Requirements

  • Photo Identification (Drivers Licence or Passport)
  • All Completed forms from the enrolment pack
  • Unique Student Identification Number (USI)
  • National Police Check Certificate (Required before Vocational Placement can commence). (DP Training can process an application on your behalf – additional fee charged for the police check $49.90)
  • A genuine interest in the Community Services, Health and Disability Sectors
  • Completed Language, Literacy and Numeracy documentation
  • Ability to complete 40 hours as Vocational Placement

Vocational Placement

Vocational placement is structured workplace learning; a vocational placement student log book is developed to support you to meet the requirements of all tasks to be completed during your placement. Vocational Placement is an important part of the program that has been designed for students to apply the theoretical knowledge gained in the classroom to a practical level in a workplace environment. This practical approach to learning will prepare students to ease into 40 hours of on the job training required to gain the qualification. All students undertaking vocational placement will be required to organise their own transportation to and from the vocational placement host organisation’s facility.


  • Sunshine Coast
  • Brisbane
  • Gold Coast


*Full Fee for Service Program Fee: $2450
*Fee for Service Assessment ONLY (RPL): $1500
Funded via Investing in Skills – Certificate 3 Guarantee, a Queensland Government Initiative

The Certificate 3 Guarantee supports eligible individuals to complete their first post-school certificate III qualification. It also supports school students to access training and Queensland’s Year 12 graduates to transition to employment by providing free training in high priority qualifications.

Call DP Training to check if you meet the eligibility criteria, the student contribution fee can be as little as $65 for a concession card holder or $95 for non-concession enrolment. 

See Certificate 3 Guarantee Fact Sheet here.

Check Funding

Please answer the questions below to see if you're eligble for a funded training program:

Are you an Australian citizen or permanent resident or a New Zealand citizen currently residing in Queensland?

For further information regarding DP Trainings policy & procedures please refer to our student handbook.