Terms & Conditions

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DP VET Qualification Terms and Conditions of enrolment

1. I (which expression also includes the parent/guardian who has signed this contract) hereby apply to enrol in the course commencing indicated on the Enrolment Application Form (‘the Application’). I agree that on acceptance of the Application by DP Training & Consultancy (‘Acceptance’), the Acceptance will become the Contract of Enrolment (‘the Contract’) and further I agree to abide by the following terms and conditions of enrolment:
2. I agree that it is a condition of my enrolment that I achieve satisfactory academic progress throughout my course at a rate that will enable me to complete the course in the nominated duration.
3. I agree that I am required to use my best endeavours to meet the requirements of the course selected and to abide by the rules and regulations of DP Training & Consultancy. I understand that if I breach any of DP Training & Consultancy’s rules or my behaviour is deemed unacceptable by DP Training & Consultancy, my enrolment may be cancelled and I may not be entitled to any refund of the tuition fees or other charges paid to DP Training & Consultancy under the Contract as applicable at that time. Information on DP Training & Consultancy’s, rules and regulations is located on the website in the Student Handbook or on the website dptraining.com.au
4. I agree that all lessons and any related material supplied by DP Training & Consultancy are secured by copyright, remain the property of DP Training & Consultancy and must be returned to Australian Institute of Management Education and Training on completion of the course. I understand that any unauthorised copying may constitute a breach of the Copyright Act 1968 (Cth) (as amended from time to time).
5. Course fees do not include the cost of textbooks.
6. I agree to advise DP Training & Consultancy of any change of my address and/or contact details while I am enrolled in any course.
7. DP Training & Consultancy maintains a Privacy Policy which can be viewed at dptraining.com.au. In addition to the provisions of this policy, I authorise DP Training & Consultancy to release administrative information concerning my performance at DP Training & Consultancy (including academic progress and attendance information) to any person who may lawfully require that information, as well as parents/guardians, agents and potential employers. If I do not agree, I must advise in writing. Information held by DP about course participants is not shared with third parties unless it relates to the provision of a diagnostic tool, course venue or feedback profile. In these circumstances only the minimum information is shared, not including contact details. All participant information used for norm data analysis or similar is held in a de-identified form.
8. I understand that should a new version of the qualification be endorsed and released by the relevant authorities, the RTO must manage the transition of its students to the new version in accordance with the Australian Skills Quality Authority’s directions and that this circumstance does not constitute a default by the RTO.
9. I acknowledge that I have read and understood the Complaints, Grievances and Appeals Policy outlined in this document, and published on the website at dptraining.com.au
10. I hereby acknowledge that I have read, understood and agree to the terms of the Withdrawal, Deferral and Refunds Policy published in the Student Handbook and on the website at dptraining.com.au.
11. I confirm that the terms and conditions have been made available to me prior to enrolling and understand that any variation of those stated terms and conditions of the Application for Enrolment must be provided in writing and be signed by an authorised officer of DP Training & Consultancy.
12. I confirm that the terms and conditions of DP Training & Consultancy payment providers have been made available to me prior to enrolling and as part of my application.
13. I understand the applicant has a provisional enrolment period of 10 days, from the date of signing the Application for Enrolment, to withdraw from the course.
14. I understand that after the provisional enrolment period of 10 days, if I have not provided all required information relating to the course entry requirements, DP Training & Consultancy.
15. I understand that the course fees paid for fee-for-service courses delivered by DP Training & Consultancy are not refundable after the 10-day provisional enrolment period has elapsed. (An enrolment is provisional for 10 days, allowing DP Training & Consultancy time to request additional information and for a student to access their course and ensure that the course meets their requirements.) Please see our Withdrawal, Deferral and Refunds Policy published in the Student Handbook and on the website at dptraining.com.au.
16. I understand that if any fees are not paid by the invoice due date, DP Training & Consultancy may charge a late payment fee. If DP Training & Consultancy deems it necessary to engage a debt collection agency to collect the outstanding amount, all costs associated with debt recovery will be added onto the outstanding debt.
17. I understand that by agreeing to the Terms and Conditions and through the provision of DP Training & Consultancy Complaints and Appeals process, this does not remove my right to take action under Australia’s Consumer Protection Laws.

DP Short Courses Terms and Conditions of enrolment

1. I (which expression also includes the parent/guardian who has signed this contract) hereby apply to enrol in the course commencing indicated on the Application for Enrolment Form (‘the Application’). I agree that on acceptance of the Application by DP Training & Consultancy (‘Acceptance’), the Acceptance will become the Contract of Enrolment (‘the Contract’) and further I agree to abide by the following terms and conditions of enrolment:
2. I agree that it is a condition of my enrolment that I achieve satisfactory academic progress throughout my course at a rate that will enable me to complete the course in the nominated duration.
3. I agree that I am required to use my best endeavours to meet the requirements of the course selected and to abide by the rules and regulations of DP Training & Consultancy. I understand that if I breach any of DP Training & Consultancy’s rules or my behaviour is deemed unacceptable by DP Training Consultancy, my enrolment may be cancelled and I may not be entitled to any refund of the tuition fees or other charges paid to DP Training & Consultancy under the Contract as applicable at that time. (Information on DP Training & Consultancy’s policies and procedures, rules and regulations is located in the Student Handbook and on the website at www.dptraining.com.au).
4. I agree that all lessons and any related material supplied by DP Training & Consultancy are secured by copyright, remain the property of DP Training & Consultancy and must be returned to DP Training & Consultancy on completion of the course. I understand that any unauthorised copying may constitute a breach of the Copyright Act 1968 (Cth) (as amended from time to time).
5. Course fees do not include the cost of textbooks.
6. I agree to advise DP Training & Consultancy of any change of my address and/or contact details while I am enrolled in any course.
7. DP Training & Consultancy maintains a Privacy Policy which can be viewed at www.dptraining.com.au. In addition to the provisions of this policy, I authorise DP Training & Consultancy to release administrative information concerning my performance at DP Training & Consultancy (including academic progress and attendance information) to any person who may lawfully require that information, as well as parents/guardians, agents and potential employers. If I do not agree, I must advise DP Training & Consultancy in writing.  Information held by DP about course participants is not shared with third parties unless it relates to the provision of a diagnostic tool, course venue or feedback profile. In these circumstances only the minimum information is shared, not including contact details. All participant information used for norm data analysis or similar is held in a de-identified form.
8. I understand that should a new version of the qualification be endorsed and released by the relevant authorities, the RTO must manage the transition of its students to the new version in accordance with the Australian Skills Quality Authority’s directions and that this circumstance does not constitute a default by the RTO.
9. I acknowledge that I have read and understood the Complaints, Grievances and Appeals Policy outlined in these terms and conditions, and published in the Student Handbook and on the website www.dptraining.com.au.
10. I confirm that the terms and conditions have been made available to me prior to enrolling and understand that any variation of those stated terms and conditions of the Application for Enrolment must be provided in writing and be signed by an authorised officer of DP Training & Consultancy.
11. I confirm that the terms and conditions of DP Training & Consultancy’s payment providers have been made available to me prior to enrolling and as part of my application.
12. I understand upon enrolling for a short course I am obligated to pay for that course and it is not refundable unless the scheduled course is fully cancelled by DP Training & Consultancy without being rescheduled in the 12 months following the original enrolment course end date.
13. I understand that if I cannot attend a short course I have enrolled in I must contact DP Training & Consultancy at least 2 weeks prior to the course start date and either:
    
    • Provide a substitute attendee to the short course;
    • Request my enrolment in the short course be changed to the same course at a future date; or
    • Request my enrolment in the short course be changed to a different course *fees may apply.
14. I understand that if I do not contact of DP Training & Consultancy at least 2 weeks prior to the scheduled short course start date and I do not attend that I am obligated to pay for the enrolled short course.
15. I understand that I can only change my course details once.
16. Training must occur within 12 months from the date of the first booking.
17. I understand that if any fees are not paid by the invoice due date, DP Training & Consultancy may charge a late payment fee. If DP Training & Consultancy deems it necessary to engage a debt collection agency to collect the outstanding amount, all costs associated with debt recovery will be added onto the outstanding debt.
18. I understand that by agreeing to the Terms and Conditions and through the provision of DP Training & Consultancy complaints and appeals process, this does not remove my right to take action under Australia’s consumer protection laws.
19. DP Training & Consultancy will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside DP Training & Consultancy’s reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond DP Training & Consultancy’s reasonable control. DP Training & Consultancy will use reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which obligations may be met despite the Force Majeure Event.

DP Online Short Courses Terms and Conditions of enrolment

1. I (which expression also includes the parent/guardian who has signed this contract) hereby apply to enrol in the short course commencing indicated on the Short Course Enrolment form (‘the Application’). I agree that on acceptance of the Application by DP Training & Consultancy (‘Acceptance’), the Acceptance will become the Contract of Enrolment (‘the Contract’) and further I agree to abide by the following terms and conditions of enrolment:
2. I agree that I am required to use my best endeavours to meet the requirements of the course selected and to abide by the rules and regulations of DP Training & Consultancy. I understand that if I breach any of DP Training & Consultancy’s rules or my behaviour is deemed unacceptable by DP Training & Consultancy, my enrolment may be cancelled and I may not be entitled to any refund of the tuition fees or other charges paid to DP Training & Consultancy under the Contract as applicable at that time. (Information on DP Training & Consultancy’s policies, rules and regulations is located in the Student Handbook and on the website at www.dptraining.com.au).
3. I agree that all course related material supplied by DP Training & Consultancy is secured by copyright, remain the property of DP Training & Consultancy and must be returned to DP Training & Consultancy on completion of the course. I understand that any unauthorised copying may constitute a breach of the Copyright Act 1968 (Cth) (as amended from time to time).
4. I agree that my login details cannot be shared. In the case that I do share these details with others it may lead to the cancelation of my enrolment.
5. Course fees do not include the cost of textbooks.
6. I agree to advise DP Training & Consultancy of any change of my address and/or contact details while I am enrolled in any course.
7. DP Training & Consultancy maintains a Privacy Policy which can be viewed in the Student Handbook or online at www.dptraining.com.au. In addition to the provisions of this policy, I authorise DP Training & Consultancy to release administrative information concerning my performance at DP Training & Consultancy (including academic progress and attendance information) to any person who may lawfully require that information, as well as parents/guardians, agents and potential employers. If I do not agree, I must advise DP Training & Consultancy in writing.  Information held by DP about course participants is not shared with third parties unless it relates to the provision of a diagnostic tool, course venue or feedback profile. In these circumstances only the minimum information is shared, not including contact details. All participant information used for norm data analysis or similar is held in a de-identified form.
8. I acknowledge that I have read and understood the Complaints, Grievances and Appeals Policy outlined in this document, and published in the Student Handbook and on the website at www.dptraining.com.au.
9. I confirm that the terms and conditions have been made available to me prior to enrolling and understand that any variation of those stated terms and conditions of the Application for Enrolment must be provided in writing and be signed by an authorised officer of DP Training & Consultancy.
10. I confirm that the terms and conditions of DP Training & Consultancy payment providers have been made available to me prior to enrolling and as part of my application.
11. I understand that there is a provisional enrolment period of 48 hours.
12. I understand that after the provisional enrolment period of 48 hours, if I have not provided all required information relating to the course entry requirements including payment, DP Training & Consultancy may cancel my enrolment.
13. I understand that the course fees paid for fee for service online short courses delivered by DP Training & Consultancy are not refundable after the 48-hour provisional enrolment period has elapsed.
14. I understand that if any fees are not paid by the invoice due date, DP Training & Consultancy a late payment fee. If DP Training & Consultancy deems it necessary to engage a debt collection agency to collect the outstanding amount, all costs associated with debt recovery will be added onto the outstanding debt.
15. I understand that by agreeing to the Terms and Conditions and through the provision of DP Training & Consultancy complaints and appeals process, this does not remove my right to take action under Australia’s consumer protection laws.

DP Virtual Learning Series Terms and Conditions of enrolment

1. I (which expression also includes the parent/guardian who has signed this contract) hereby apply to enrol in the Virtual Course commencing indicated on the Application for Enrolment form (‘the Application’). I agree that on acceptance of the Application by DP Training & Consultancy (‘Acceptance’), the Acceptance will become the Contract of Enrolment (‘the Contract’) and further I agree to abide by the following terms and conditions of enrolment:
2. I agree that I am required to use my best endeavours to meet the requirements of the Virtual Course selected and to abide by the rules and regulations of DP Training & Consultancy. I understand that if I breach any of DP Training & Consultancy rules or my behaviour is deemed unacceptable by DP Training & Consultancy, my enrolment may be cancelled and I may not be entitled to any refund of the tuition fees or other charges paid to DP Training & Consultancy under the Contract as applicable at that time. (Information on DP Training & Consultancy policies, rules and regulations is located in the Student Handbook and on the website at www.dptraining.com.au).
3. I agree that all lessons and any related material supplied by DP Training & Consultancy are secured by copyright, remain the property of DP Training & Consultancy and must be returned to DP Training & Consultancy on completion of the course. I understand that any unauthorised copying may constitute a breach of the Copyright Act 1968 (Cth) (as amended from time to time).
4. I agree that my login details for the Virtual Course cannot be shared. In the case that I do share these details with others it may lead to the cancelation of my enrolment.
5. I agree that it is my responsibility to check that the computer and internet service being used to access the Virtual Course is compatible with the minimum specification requirements that relate to the Zoom platform as per the guide: https://support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux
6. I agree to test my system prior to attending a Virtual Course using the test functionality at https://zoom.us/test and should the test fail to seek support to rectify the issue.
7. I acknowledge and accept that DP Training & Consultancy cannot be held responsible for any technical problems encountered such as:
   
   • The operation of the internet and the World Wide Web, including but not limited to viruses
   • Any firewall restrictions that have been placed on your network or the computer you are using to access the Virtual Course
   • Failures of telecommunications links and equipment
   • Updated browser issues
8. I agree to advise DP Training & Consultancy of any change of my address and/or contact details while I am enrolled in any Virtual Course.
9. DP Training & Consultancy maintains a Privacy Policy which can be viewed in the Student Handbook and online at www.dptraining.com.au. In addition to the provisions of this policy, I authorise DP Training & Consultancy to release administrative information concerning my performance at DP Training & Consultancy (including academic progress and attendance information) to any person who may lawfully require that information, as well as parents/guardians, agents and potential employers. If I do not agree, I must advise DP Training & Consultancy in writing.  Information held by DP about course participants is not shared with third parties unless it relates to the provision of a diagnostic tool, course venue or feedback profile. In these circumstances only the minimum information is shared, not including contact details. All participant information used for norm data analysis or similar is held in a de-identified form.
10. I acknowledge that I have read and understood the Complaints, Grievances and Appeals Policy outlined in these terms and conditions, and published in the Student Handbook and on the website at www.dptraining.com.au.
11. I confirm that the terms and conditions have been made available to me prior to enrolling and understand that any variation of those stated terms and conditions of the Application for Enrolment must be provided in writing and be signed by an authorised officer of DP Training & Consultancy.
12. I confirm that the terms and conditions of DP Training & Consultancy’s payment providers have been made available to me prior to enrolling and as part of my application.
13. I understand upon enrolling for a Virtual Course I am obligated to pay for that course and it is not refundable unless the scheduled course is fully cancelled by DP without being rescheduled in the 12 months following the original enrolment course end date.
14. I understand that if I cannot attend a Virtual Course I have enrolled in I must contact DP Training & Consultancy at least 2 weeks prior to the course start date and either:
    
    • Provide a substitute attendee to the virtual course;
    • Request my enrolment in the virtual course be changed to the same course at a future date; or
    • Request my enrolment in the virtual course be changed to a different course *fees may apply.
15. I understand that if I do not contact DP Training & Consultancy at least 2 weeks prior to the scheduled short course start date and I do not attend that I am obligated to pay for the enrolled short course.
16. I understand that I can only change my course details once.
17. Training must occur within 12 months from the date of the first booking.
18. I understand that if any fees are not paid by the invoice due date, DP Training & Consultancy may charge a late payment fee. If DP Training & Consultancy deems it necessary to engage a debt collection agency to collect the outstanding amount, all costs associated with debt recovery will be added onto the outstanding debt.
19. I understand that by agreeing to the Terms and Conditions and through the provision of DP Training & Consultancy complaints and appeals process, this does not remove my right to take action under Australia’s consumer protection laws.
20. DP Training & Consultancy will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside DP Training & Consultancy reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond DP Training & Consultancy reasonable control. DP Training & Consultancy will use reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which obligations may be met despite the Force Majeure Event.